Successful Business Owners Are Doing These 7 Things Daily. Are You?
All business owners want to be successful. But if you’re an equipment dealer in the construction or heavy duty trucking industry, you have to be extra-sharp to find a competitive edge, let alone keep it. What does it take to create a successful business?
By developing certain personal and business “success habits,” you can get into a daily routine that leads to better decision-making. If you want your dealership to grow, how are you doing in these 7 areas?
Viewing every day as an opportunity.
A daily to-do list is helpful to stay on track, because what you accomplish now puts you one step closer to your long-term goals. To be successful, however, you have to look beyond today, keeping your eyes open for new opportunities to further those goals, not just checking tasks off your list.
Raising the bar regularly.
Success is a journey, as they say. You may have a long-term vision of where you want your dealership to go, but setting short-term goals to reach that destination is an ongoing process. Success-oriented goals are measurable, with key performance indicators carefully chosen, so you can consistently monitor and analyze your progress.
Things go wrong. People makes mistakes, even you. Finger-pointing is pointless, and so is whining. Successful business owners take mistakes in stride – not ignoring them but deliberately making an effort to learn from them. Successful business owners also take responsibility, especially if mistakes involve a customer. Fix it, if you can, and you’ll have a customer for life.
All work and no play is a bad personal policy, but it’s critical to distinguish between the two. You can spend as much of your off time as you want interacting with friends and family on social media, etc., but when you’re working you should be entirely focused on the job at hand. Time-wasters steal money and momentum from your business, sidetracking you on the road to success.
Stick to the status quo and that’s what you get — a stagnant business. It feels safest to stay in your business comfort zone, but stepping out ahead of the pack proves you’re innovative – a leader people want to follow, and that includes doing business with you. There is a big difference between calculated risk and flying by the seat of your pants, of course. Successful business owners assess the pros and cons of potential actions and try new things. When it doesn’t work – hey, no one’s perfect – consider it another learning experience.
You can’t be forward-thinking if you’re using outdated work tools. For construction equipment and heavy duty truck dealerships, adopting the right technology can support and enhance your customer relations and help you generate additional revenue.
For example, WarrantyConnect is an easy-to-use platform that allows dealers and customers to store and manage warranty documents and claims, 24/7 from virtually anywhere. No one looks forward to an insurance claim, but keeping customers in the communication loop gives the situation a significantly positive twist.
Also, Loyalty Rewards software enables your dealership to easily establish and maintain a meaningful program to thank repeat customers and ensure they continue to do business with you. Once again, it’s all about 24/7 access that gives customers ownership.
Maintaining a healthy lifestyle.
You cannot be enthusiastic about your future or do your best work if you’re sick or feel like a slug. Healthy diet and exercise keep your mind alert and put a spring in your step. You’ll sleep better and make sharper decisions. And when you feel good (and good about yourself), you can be more affable, developing more meaningful relationships with co-workers and customers.
Successful business owners put these habits into play on a daily basis. How are you doing?